Chapter Two

 

1.      What is social responsibility?

2.      Who are the organizational stakeholders?

3.      What are the company’s main responsibilities to their stakeholders?

4.      How can a corporation demonstrate social responsibility?

5.      What influences ethical behavior?

6.      Explain the levels of moral development.

7.      How does the golden rule help in making ethical decisions?

8.      What is ethics?

9.      What is ethical behavior?

10.  What is an ethical dilemma?

11.  Discuss some of the ethical issues involved in dealing with salespeople.

12.  What are some ethical issues for salespeople in dealing with their employers?

13.  What are some ethical issues dealing with customers?

14.  Discuss each of the following legal issues as they relate to selling:

1. Price discrimination
2. Tie-in sales
3. Exclusive dealership
4. Reciprocity
5. Cooling-off laws
6. Green River Ordinances

15.  Explain the international side of ethics.

16. Discuss the different management methods an organization can use to be more 

      ethically responsible

17. Explain the tree of business life.